The room was incredibly spacious with a mind-blowingly comfortable mattress and everything was brand new. The fully-equipped kitchen with cookware and utensils allowed us to save money and prepare our own meals. The convenience of having the train station right in front of the building made exploring nearby cities like Bern and Zurich super easy. There were also two big supermarkets nearby, one within a short walking distance and another just one train stop away. The person on duty was extremely helpful and accommodated our late arrival. The room may have been small but it was cozy and the terrace was surprisingly big with jaw-dropping views of the mountains in the morning. The hot water supply in the bathroom was plentiful and the hotel staff were quick to respond to any inquiries and resolved any issues promptly. The kitchenette was clean and had everything we needed. Despite a few minor hiccups, the hotel administration was very attentive and addressed our concerns with utmost care. our stay was superb and we highly recommend this place for its excellent facilities and accommodating staff.

The location of Aparthotel Los Lorentes Residences near the train station was incredibly convenient for exploring the area. The rooms were clean, well-equipped, and had a kitchen, which was perfect for saving money on meals. the helpfulness of the person on duty was outstanding, and the views from the terrace in the morning were breathtaking. I highly recommend this hotel for its convenience, cleanliness, and excellent staff.

The person on duty was incredibly helpful, even late at night. The small yet comfortable room had a surprisingly spacious terrace with stunning morning views of the mountains. The bathroom offered plenty of hot water, a much-appreciated feature. The fully equipped kitchen saved us money, and there were two supermarkets nearby. The train station being right in front made it easy to explore nearby cities. The hotel staff promptly addressed any questions or issues we had, and the clean kitchenette had everything we needed. The hotel administration was attentive to our concerns. The location was superb, with clean and well-equipped rooms. The hotel had free Wi-Fi, an on-site car park, and laundry facilities. The rooms featured flat-screen TVs and there was a lift for easy access. our stay was super pleasant and exceeded our expectations.

our stay at los lorentes exceeded our expectations. the location was perfect with the train station right in front and easy access to bern and zurich. having a kitchen saved us money. the staff was always helpful and the rooms were clean and well equipped.

Invoice issues. had to ask multiple times and wait for a response.

Helpful staff, clean kitchenette, quick responses, large terrace, great morning views.

Nothing at all.